The GotoFix hourly charge system is our primary billing method where service providers are compensated based on the actual time spent completing a specific task or service. This transparent and fair approach ensures that customers pay exactly for the work performed.

Why Hourly Charging?

1. Fairness and Transparency

– Precise Billing: Pay only for the exact time worked

– No Hidden Costs: Clear and upfront pricing

– Eliminates Guesswork: Accurate cost tracking from start to finish

2. Flexibility for Different Services

– Adaptable to Various Tasks

– Accommodates Complex Projects

– Suitable for Diverse Service Types

•   – Home repairs
•   – Cleaning services
•   – Maintenance work
•   – Personal and Caregiving Services

How Hourly Charging Works

Billing Calculation

– Start Time Tracking: When service provider begins work

– Precise Minute-Based Calculation

– Rounded to Nearest 15-minute Increment

Hourly Rate Factors

– Service Provider’s Expertise

– Type of Service

– Complexity of Task

Typical Hourly Rate Breakdown

Standard Service Rates [Based on Generic Estimates]

– Entry-Level Services: $25 – $40 per hour

– Specialized Skills: $50 – $100 per hour

– Complex Technical Services: $100 – $150 per hour

Benefits of Hourly Charging

For Customers

– Pay Only for Actual Work

– Transparent Pricing

– Flexible Service Options

– No Surprise Charges

For Service Providers

– Fair Compensation

– Accurate Time Tracking

– Flexibility in Service Delivery

– Comprehensive Work Recognition

Best Practices for Customers

– Clearly Define Job Scope

– Be Prepared

– Communicate Expectations

– Review Service Provider Profile

Billing Transparency

What’s Included

– Actual Work Time

– Necessary Travel Time

– Material Usage [Onsite usage of material relative to job/project]

– Cleanup and Preparation

What’s Not Included

– Initial Consultation

– Booking Fees

– Platform Service Charges

Important Considerations

Minimum Billing

– Minimum Charge: Typically 1 hour

– Incremental Billing: Additional 15-minute segments

– Clear Communication Before Service

Frequently Asked Questions

Q: Can I negotiate the hourly rate?

A: Rates are set by individual service providers but are platform-approved.

Q: How are partial hours calculated?

A: Billed in 15-minute increments after the first hour.

Q: What if the job takes less time than estimated?

A: You’ll be charged only for the actual time worked.

Q: Are materials included in the hourly rate?

A: Materials are typically charged separately and discussed before service.