Who we are

Our About Us Information: See Our website address is: About Us – Gotofix (gotofixtech.com) 

Privacy Policy – Gotofix Technologies Inc. 

We are committed to maintaining your personally identifiable information accuracy, confidentiality, and security (”Personal Information”). As part of this commitment, our privacy policy governs our actions regarding the collection, use, and disclosure of Personal Information. Our policy is based on the values set by the Federal Trade Commission.

1. Introduction

We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.

2. Identifying Purposes

We collect, use, and disclose Personal Information to provide you with the requested product or service and offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be precise, and consent
may be implied, such as where your name, address, and payment information are provided as part of the order process.

3. Location Data

4. Consent

Knowledge and consent are required for collecting, using, or disclosing Personal and Location Information except where required or permitted by law. Providing us with your Personal and Location Information is always your choice. However, your decision not to provide certain information may limit our ability to provide our products or services. We will not require you to consent to the collection, use, or disclosure of information as a
condition to the supply of a product or service, except as necessary to be able to supply the product or service. 

5. Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes we identified. With your consent, we may collect Personal Information from you in person, over the telephone, or by corresponding with you via mail, facsimile, or the Internet.

6. Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented or when it is required or permitted by law. Personal Information will only be retained for the time necessary to fulfill the purpose for which we collected it or as may be required by law.

7. Accuracy

Personal Information will be maintained in as accurate, complete, and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

8. Safeguarding Customer Information 

Data Security

Personal and Location Information will be protected by security safeguards appropriate to its sensitivity level. We take all reasonable precautions to protect it from loss or unauthorized use, access, or disclosure.

Location Data

Users can adjust the settings on their devices to control whether we collect location data. If you choose to disable location service, some features of our app may not function properly. 

9. Openness

We will provide you with information about our policies and practices regarding the management of your Personal Information.

10. Customer Access

Upon request, you will be informed of the existence, use, and disclosure of your Personal Information and will be given access to it. You may verify the accuracy and completeness of your Personal Information and may request that it be amended if appropriate. However, in certain circumstances
permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security, or commercial proprietary restrictions.

11. Handling Customer Complaints and Suggestions

You may direct any questions or inquiries concerning our privacy policy or our practices by contacting:
admin@gotofixtech.com

Additional Information

Cookies;

A cookie is a small computer file or information that may be stored in your computer’s hard drive when
you visit our websites. We may use cookies to improve our website’s functionality and, in some cases, to
provide visitors with a customized online experience.
Cookies are widely used, and most web browsers are configured initially to accept cookies
automatically. You may change your Internet browser settings to prevent your computer from accepting
cookies or to notify you when you receive a cookie so that you may decline its acceptance. However, if
you turn off cookies, you may not experience optimal performance of our website.

Location Information/Permission;

We collect and use location information (such as GPS data) to provide our services and to improve the user experience of the GotoFix App and Service delivery.

Here are the ways we collect and use location information:

– Permission: We will ask for your permission to access your device’s location information before collecting it.

Purpose: We collect location information to:
– Connect users with nearby handymen and service providers
– Provide directions to job locations specified by users
– Enhance the accuracy of our services

Collection: We collect location information through device-based location services (such as GPS) and/or IP address.
– Storage: Location information is stored securely on our servers and is associated with the account.

Sharing: We may share location information between:
– Handymen/service providers and End Customer/Service Subscriber to facilitate services
– Third-party mapping services to provide directions
– Our partners and affiliates for analytics and improvement purposes
– Retention: Location information is retained for as long as necessary to provide our services and for a reasonable period of time afterwards.
– Opt-out: You can opt-out of location collection at any time by adjusting your device settings or deleting our app.

Note: We only collect and use location information in accordance with this policy and applicable laws and regulations.

Other Websites;

Our website may contain links to third-party sites not governed by this privacy policy. Although we
endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once
you leave our website. Additionally, we are not responsible for the privacy practices employed by third-
party websites. Therefore, we suggest you examine those sites’ privacy statements to learn how your
information may be collected, used, shared, and disclosed.