You can access help directly from your GotoFix app. While our customer Service representatives are mandated to respond promptly to your service query, in most instance, our trained Bot personnel [Simon], can help you resolve your queries in real-time.

To request for support via your GotoFix Service Provider App.

1. Open your GotoFix app.
2. Click on the Image Avatar displayed at the Top-Left corner to reveal the User Profile page.
3. A list of navigation options will open-up.
4. Click on the Help and Support navigation option to open a chat channel with our Bot Assistant [Simon] or a Customer Service Representative.

In coming updates, we will soon have a Call Center option that will enable you reach our Customer service representative directly.